Keighley
Professional and highly recommended!
From first speedy contact, excellent communication throughout. Site visit was excellent, Simon took the time to carefully listen and discuss our requirements, good suggestions and knew exactly what was needed in areas we hadn't thought of, very professional! Written quote received quickly detailing all options discussed. On the day of install the team headed by Brandon arrived on time, surveyed the site and agreed all work before starting. Clean tidy, speedy install with minimal disruption.
The system was demonstrated and assistance given installing the Hik Vision App
From first speedy contact, excellent communication throughout. Site visit was excellent, Simon took the time to carefully listen and discuss our requirements, good suggestions and knew exactly what was needed in areas we hadn't thought of, very professional! Written quote received quickly detailing all options discussed. On the day of install the team headed by Brandon arrived on time, surveyed the site and agreed all work before starting. Clean tidy, speedy install with minimal disruption.
The system was demonstrated and assistance given installing the Hik Vision App
We purchased the Hik-Connect software/cameras and Ajax alarm system from Simon who manages at Zone CCTV & Burglar Alarms, and he is always so responsive and accommodating; even years later!
Brendon, who is one of their loyal engineers, revisited again and was so polite and helpful, ensured everything was updated and set up correctly, and took the time to go through the app/system with me to ensure I knew how the new updates worked and as well took the time to set up a couple of new things I wanted/needed. Brendon even went above and beyond as to put back up my indoor sensors for me (as my partner still hadn’t done so after redecorating a few months ago)! Really so helpful and always go above and beyond!
The system itself is genuinely top of its league! It works absolutely perfectly, and is extremely clear with the picture and sound and there are never any delays with the notifications! The new updates are also impressive as they allow more/different ways to receive notifications and even alarm the inside/outside of our house! Additionally, I love the smart feature of knowing it can detect humans only, really so helpful!
I could not recommend the software/hardware enough and as well Simon and his team! Absolutely brilliant and always make me feel very safe and assured at all times! Thank you so much!
Brendon, who is one of their loyal engineers, revisited again and was so polite and helpful, ensured everything was updated and set up correctly, and took the time to go through the app/system with me to ensure I knew how the new updates worked and as well took the time to set up a couple of new things I wanted/needed. Brendon even went above and beyond as to put back up my indoor sensors for me (as my partner still hadn’t done so after redecorating a few months ago)! Really so helpful and always go above and beyond!
The system itself is genuinely top of its league! It works absolutely perfectly, and is extremely clear with the picture and sound and there are never any delays with the notifications! The new updates are also impressive as they allow more/different ways to receive notifications and even alarm the inside/outside of our house! Additionally, I love the smart feature of knowing it can detect humans only, really so helpful!
I could not recommend the software/hardware enough and as well Simon and his team! Absolutely brilliant and always make me feel very safe and assured at all times! Thank you so much!
Response from the owner:Hi Laura, I'm glad you're impressed with the service. I'll pass this onto the team. Take care, call anytime !
CCTV and new locks fitted. Reasonable price. Reliable, informative and friendly service. I had many questions about the CCTV installation and Simon found time to answer them all.
Edit- I had an issue with the hard drive a few years on and contacted Simon for advice. He gave me a quick solution to get the issue sorted and all seems to be working again.
Edit- I had an issue with the hard drive a few years on and contacted Simon for advice. He gave me a quick solution to get the issue sorted and all seems to be working again.
Response from the owner:Hi Corinne, amazing review, thank you. Take care, Simon and the team at Zone CCTV & Burglar Alarms
I recently had CCTV installed by Zone CCTV and couldn’t be happier with the whole experience. From start to finish, the service has been excellent.
A special mention goes to Simon, who has been an absolute star throughout. The installation itself was smooth and efficient—everything was set up within a couple of hours without any hassle. What’s really stood out, though, is the aftercare. Simon has been incredibly responsive, always quick to reply and proactive in troubleshooting any queries. His technical knowledge and clear explanations give you real confidence in the system.
It’s been a real pleasure dealing with Simon and the Zone CCTV team. I’d highly recommend them to anyone looking for reliable CCTV with outstanding support.
A special mention goes to Simon, who has been an absolute star throughout. The installation itself was smooth and efficient—everything was set up within a couple of hours without any hassle. What’s really stood out, though, is the aftercare. Simon has been incredibly responsive, always quick to reply and proactive in troubleshooting any queries. His technical knowledge and clear explanations give you real confidence in the system.
It’s been a real pleasure dealing with Simon and the Zone CCTV team. I’d highly recommend them to anyone looking for reliable CCTV with outstanding support.
Response from the owner:Hi Sid thank you for the review, it means a lot. Take care.
All easy and smooth from start to finish. Our first meeting with Simon was wonderful. He had fabulous knowledge and discussed options with us. He wasn’t pushy at all and we found the quote for a complete new alarm system and CCTV was fair and reasonable. We had been recommended by close friends who had just had installed the same thing and were delighted with the service and workmanship.
Brandon came to decommission our old system and install the new, talking it through with us so we could make decisions during the fit. A highly likeable and knowledgeable young man and a very tidy worker. It was a pleasure to have him in our home and complete the work. We are extremely satisfied with our new systems. Highly recommended. Thank you so much.
Brandon came to decommission our old system and install the new, talking it through with us so we could make decisions during the fit. A highly likeable and knowledgeable young man and a very tidy worker. It was a pleasure to have him in our home and complete the work. We are extremely satisfied with our new systems. Highly recommended. Thank you so much.
Response from the owner:Hi Lindsey, I'm glad you're impressed with the alarm and CCTV installation. Take care, Simon.
On a recommendation, we used Zone CCTV for some new cameras. We were visited and were advised of the most suitable places to put the cameras and we could see that these locations would give us the greater protection. They were fitted within days of inquiry by an excellent guy from the Company who couldn't have been more helpful and friendly if he'd tried! The camera results are so clear and effective and we are delighted with the finished job. Would certainly recommend Zone CCTV to anyone. We haven't added photos to this feedback as I'm afraid that our IT skills don't run to that!!!!
Fantastic service from start to finish. Slight set up issue, very quickly resolved. Set up team extremely efficient, worked around our very busy production areas. Highly recommend.
Response from the owner:Hi Mathew thank you for the review. Glad we got the issue resolved and pleased your happy with the system. Take care, Simon and the team at Zone CCTV & Burglar Alarms
Service was second to none! Helped me out with a few technical issues on existing CCTV and advised on some changes to be made to enhance recording. Simon was a pleasure to deal with. Will use him again when anything goes wrong. A great find for my list of good, reliable trades.
Response from the owner:Hi Jonathan, glad we managed to resolve your problem quickly with your Hikvision CCTV system. Any issues feel free to give us a call. Take care, Simon
After gathering quotes from several cctv/alarm companies and reading reviews online we settled on Zone CCTV & Burglar Alarms. We were impressed with Simon's initial survey and despite us having to change the installation date several times, nothing was too much trouble. We were guided through the installation by the engineer Brandon who also took us through set up on our phones and fobs. Since installation a few tweaks have been done, adjusting sensitivity and also help when we changed broadband supplier.
We are thoroughly satisfied with the overall supply and service and have already recommended them to friends.
We are thoroughly satisfied with the overall supply and service and have already recommended them to friends.
Response from the owner:Hi Ian, thank you for the amazing review! Glad you are impressed with the new alarm and CCTV system. Take care, Simon & the team at Zone CCTV
Excellent customer service. Problem with the camera not connecting to the wifi. Prompt response by telephone and an engineer at my home the same day.
Response from the owner:Hi Andy, I'm glad we managed to sort out the problem quickly! Take care, Simon and the team at Zone CCTV & Burglar Alarms
Postal Address
Zone CCTV & Burglar Alarms,
Unit I Clayton Business Centre,
Midland Road, Leeds, LS10 2RJ
(Surveys carried out at your premises)
Call today
Monday – Friday : 8am to 6pm
Saturday : 8am – 1pm
+44 0113 880 0134
About Zone CCTV
Expertly securing Leeds homes and businesses with reliable, advanced CCTV solutions, burglar alarms and professional installation.
Zone CCTV have been partnered with Hikvision for over 10 years.
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