Genuine Client Testimonials

from Commercial & Residential Zone CCTV Customers

We pride ourselves on offering nothing but excellent customer service – from both a sales and advice perspective and being clean, tidy, courteous and efficient when installing new camera systems at your home or business.

A growing number of our customers have been referred to us via existing clients, further demonstrating the trust placed in us by a growing number of satisfied home and business users!

Read more verified, genuine reviews below, or click the links to see genuine reviews posted on 3rd party websites including Checkatrade, Google and Facebook!

Read Zone CCTV Checkatrade Reviews
Read Zone CCTV Google Reviews
Read Zone CCTV Facebook Reviews

Zone CCTV Google Reviews

Brandon was very thorough. He explained everything he was going to do and helped us with all the technical stuff. Was very helpful and very polite. Was a great experience.
John Costello
5 days ago
Our cameras were down and he came when said and knew straight away what the problem was
Ben Houlihan
1 week ago
Simon was very helpful in assisting with the settings on my alarm, the issue was solved quickly! Highly recommend and would use Zone CCTV again!
Graham Wride
2 weeks ago
Harriet Williams
2 weeks ago
Excellent service from Simon and Brandon. 3 camera system installed in 2023, have had only very minor technical issues since which have been quickly resolved remotely. Today we had an additional camera added, Brandon couldn’t have been more helpful and spent lots of time tweaking the settings to get the system working exactly how we wanted it. Really helpful, polite and lovely chaps, have recommended them to a number of friends already and can’t speak highly enough of them. Pricing really reasonable too. Thanks guys!
Response from the owner:Hi Harriet, glad you are really impressed with the CCTV service. Thank you for the lovely review, have a great week, Simon and the team at Zone CCTV
Tim Procter
2 weeks ago
Spoke with Simon at Zone CCTV regarding a technical matter and his time and knowledge was impeccable. Highly recommended.
Response from the owner:Hi Tim, good luck with the microphone, I hope it works! Take care and all the best, Simon & the team at Zone CCTV and Burglar Alarms
Bearded Reality
3 weeks ago
Great service, awesome guys happy to go through everything with you and get everything done with no hassle well recommended 👍
Response from the owner:Hi glad we managed to get your Hikvision system updated and back online via the Hik connect app. Take care, Simon
Yasmin Russell
2 months ago
Would highly recommend Zone CCTV. Their engineers are so friendly and make the whole process really easy. The price was reasonable and the whole process took 2 hours.
Response from the owner:Thank you, Yasmin, for your lovely review and recommendation! We’re pleased our engineers made the whole process friendly and straightforward. We really appreciate your business and support. The Zone CCTV & Burglar Alarms Team
Sarah Cussons
2 months ago
I found Simon's 'YouTube Hikvision Tutorials' and decided he was the man I needed to sort my CCTV system out. Decided to ring up and I was impressed straight away, as he answered the phone and was happy to discuss my issue. Unfortunately, we are too far away but he offered to make some phone calls to get me a local firm that deals with Hikvision to assist me which i though was very kind of him. What a shame we don't live nearer! Thank you for your great customer service Simon
Response from the owner:Hi Sarah, thank you for the great review, it's much appreciated.
Erica Newby
3 months ago
I cannot rate this gentleman highly enough. He was extremely busy but virtually dropped everything for me. I was extremely worried as I was endeavouring to see some CCTV from a business whose cameras may have had footage of an accident. Despite being busy Simon went on the same day and attained the footage for me which was thankfully available. The footage was necessary for the insurance companies who were in dispute. He was extremely experienced and competent regarding the CCTV equipment. Cannot rate him highly enough
Response from the owner:Hi Erica, Im really pleased the CCTV help with the insurance claim. Take care, Simon and the team at Zone CCTV & Burglar Alarms

Zone CCTV Check-a-Trade Reviews

Zone CCTV receives high praise on Check-a-Trade for our professional and friendly service, efficient installations, and excellent aftercare support.

Our customers share their appreciation for our responsiveness and the quality of our systems. Learn more on our Check-a-Trade profile, or read a section of reviews below.

Alarm System & External Cameras

“Simon was very responsive to my initial request. He provided a fully transparent quote very quickly and was available to answer my many questions. When we placed the order the date was fixed quickly and on the day Brandon was superb. The service cannot be faulted. We’ve had the system up for a few weeks now and couldn’t be happier. The systems are easy to work and give us great peace of mind. A fantastic service from start to finish. Thanks very much!” – (10/10)

Verified Reviewer, LS16
28th March 2025

CCTV Install

“Top service from Simon and the engineers at Zone CCTV. Simon conducted a survey and provided options to cover all budgets. I decided on a 3 IP camera advanced system with a 4TB NVR. With a few extras; network cable run to home office and POE switch. Great communication throughout. Engineers arrived on time, polite and professional and completed a brilliant job. Highly recommended.” – (10/10)

Verified Reviewer, WF11
22nd January 2025

CCTV Supplied & Fitted

“I recently had CCTV installed by Zone CCTV, and I couldn’t be happier with the service. From the initial consultation to the final setup, Simon and his team were professional, efficient, and highly knowledgeable. They took the time to understand our security needs and provided expert recommendations to ensure complete coverage. The engineers were not only skilled but also incredibly tidy, leaving no mess behind.” – (10/10)

Verified Reviewer, HD6
5th February 2025

CCTV Repair

“I have used Zone CCTV for a number of years now and have been delighted with the service. I have just had a service done by Brandon and he was excellent in every way possible. Fantastic customer service and brilliant communication. Nothing was too much trouble. I highly recommend this company.” – (10/10)

Verified Reviewer, LS16
20th May 2025

Install new house alarm & door locks

“Excellent service. Turned up on time, gave a very clear explanation of the different alarm options, and a fair price. They decommissioned my old alarm and installed a new one along with new door locks. Quick and tidy work. Would recommend.” – (10/10)

Verified Reviewer, LS7
4th January 2025

CCTV Installation

“Brilliant service throughout from Zone CCTV. Simon responded to all inquiries promptly and the cameras were installed quickly without mess or disruption (despite the pouring rain!). I would definitely use again for any home security needs.” – (10/10)

Verified Reviewer, LS16
8th January 2024

CCTV Installation

“The engineer was on time for the job. Explained everything clearly and courteously, walking me through the process. Explained clearly where best to install the cameras round the property. Very considerate in not walking around the house in their street shoes even without me asking! Overall, very happy with the way he and his assistant carried out their job.” – (10/10)

Verified Reviewer, WF2
8th October 2024

CCTV Repair

“Simon and his team were fabulous. Good communication, tidy and reliable. I’d had a poor experience with another company who installed the CCTV. Simon came out, identified the issue, and came back to sort it out. Thanks v much” – (10/10)

Verified Reviewer, LS21
23rd September 2024

Burglar alarm & CCTV

“Polite, friendly and considerate installation team provided a new burglar alarm and CCTV systems. Both easy to use, installation team very professional, patient and helpful, would definitely recommend them.” – (10/10)

Verified Reviewer, LS14
3rd September 2024

Feedback for our team? Contact us here

Zone CCTV Facebook Reviews

Sarah Chaplin
2 years ago
recommends
5 ⭐️ service from Simon & his team Everything was effortless from start to finish Simon did our quote and a week later his men fully installed 3 cameras to our property Definitely recommend this company 👍🏻 Well done lads 😃
James Chapman
5 years ago
recommends
Great service from Neil and Simon. Cameras look great and good quality images. Very reasonable priced!
Zehra Crossley
5 years ago
recommends
Zone CCTV were straightforward and fuss free. We were given a choice of what colour CCTV cameras we would like. Neil installed our CCTV and did a fantastic job. Neil also showed us how to use the CCTV app on our devices. Awesome picture quality and easy to use. We would highly recommend Zone CCTV - great value and Simon and Neil were a pleasure to deal with. Thanks
Freya Cumiskey
6 years ago
recommends
I recently had CCTV installed at my house and I couldn’t be happier with the service. From the initial enquiry I received a call back within a few minutes to arrange a time for a site visit. The job was booked in quickly on a date that was suitable for me so I didn’t have to take time off work. From start to finish I have been very impressed and happy with the service received, the aftercare has also been top notch. The app is extremely easy to use and puts my mind at ease that my property is now covered 24 hours a day. I have already recommended Zone to friends and family I just hope they make contact. I would highly recommend.
Charlie Shaw
6 years ago
recommends
Fantastic service throughout. I was given a quote by Simon who was very professional and great on communication. The fitters John and Mark provided a great service, went above and beyond to make sure everything was perfect. I can highly recommend zone cctv. Very happy with work carried out.
Katie Metcalfe
6 years ago
recommends
Simon came to my house to quote for CCTV. He was knowledgable, helpful and extremely friendly. He put himself out to offer me advice in regards to the overall security of my house which he didn’t need to do. I can’t comment on the quality of his work as I did not take up the quote in the end. However I would have trusted that he would have done an excellent job. I have since recommended him. Thank you.
Nicky Shadbolt
6 years ago
recommends
5 ⭐ Service Excellent communication, Simon was very polite and professional. Would recommend to friends and family.
Dan Hargreaves
6 years ago
recommends
Quick and professional installation of a really good product. Excellent after- care as well. Highly recommended.
Amanda Swain
6 years ago
recommends
Simon and his team were brilliant from the initial visit, quote through to installation (where they spoke to us in detail about where best to place equipment/set up/ how to use) even through to after care (helping when we changed home broadband and reconnecting the cameras. They were recommended to us and we have since recommended them to friends and family. Thank you for everything! Mrs Swain
Anthony Chou
6 years ago
recommends
I was looking for a HikVision setup and was set on getting a 4 camera colorVu installation. I contacted a few CCTV companies in Leeds, some that were slow to respond and one that turned me away as they didn't like using Hik. However start to finish Zone CCTV were spot on. Responded to me fast, turned up same day, quote sent over within hours, and installation with 5 days. Also helped steer me (correctly) away from the colorvu to the Acusense - something which in hindsight they couldnt have been more right about!!! Installation went smoothly and they did a truly fantastic job making it look good by hiding wires etc. For anyone thinking of getting a proper cctv setup look no further than Zone.