Genuine Client Testimonials
from Commercial & Residential Zone CCTV Customers
We pride ourselves on offering nothing but excellent customer service – from both a sales and advice perspective and being clean, tidy, courteous and efficient when installing new camera systems at your home or business.
A growing number of our customers have been referred to us via existing clients, further demonstrating the trust placed in us by a growing number of satisfied home and business users!
Read more verified, genuine reviews below, or click the links to see genuine reviews posted on 3rd party websites including Checkatrade, Google and Facebook!
Zone CCTV Google Reviews
From first speedy contact, excellent communication throughout. Site visit was excellent, Simon took the time to carefully listen and discuss our requirements, good suggestions and knew exactly what was needed in areas we hadn't thought of, very professional! Written quote received quickly detailing all options discussed. On the day of install the team headed by Brandon arrived on time, surveyed the site and agreed all work before starting. Clean tidy, speedy install with minimal disruption.
The system was demonstrated and assistance given installing the Hik Vision App
Brendon, who is one of their loyal engineers, revisited again and was so polite and helpful, ensured everything was updated and set up correctly, and took the time to go through the app/system with me to ensure I knew how the new updates worked and as well took the time to set up a couple of new things I wanted/needed. Brendon even went above and beyond as to put back up my indoor sensors for me (as my partner still hadn’t done so after redecorating a few months ago)! Really so helpful and always go above and beyond!
The system itself is genuinely top of its league! It works absolutely perfectly, and is extremely clear with the picture and sound and there are never any delays with the notifications! The new updates are also impressive as they allow more/different ways to receive notifications and even alarm the inside/outside of our house! Additionally, I love the smart feature of knowing it can detect humans only, really so helpful!
I could not recommend the software/hardware enough and as well Simon and his team! Absolutely brilliant and always make me feel very safe and assured at all times! Thank you so much!
Edit- I had an issue with the hard drive a few years on and contacted Simon for advice. He gave me a quick solution to get the issue sorted and all seems to be working again.
A special mention goes to Simon, who has been an absolute star throughout. The installation itself was smooth and efficient—everything was set up within a couple of hours without any hassle. What’s really stood out, though, is the aftercare. Simon has been incredibly responsive, always quick to reply and proactive in troubleshooting any queries. His technical knowledge and clear explanations give you real confidence in the system.
It’s been a real pleasure dealing with Simon and the Zone CCTV team. I’d highly recommend them to anyone looking for reliable CCTV with outstanding support.
Brandon came to decommission our old system and install the new, talking it through with us so we could make decisions during the fit. A highly likeable and knowledgeable young man and a very tidy worker. It was a pleasure to have him in our home and complete the work. We are extremely satisfied with our new systems. Highly recommended. Thank you so much.
We are thoroughly satisfied with the overall supply and service and have already recommended them to friends.
Zone CCTV Check-a-Trade Reviews
Zone CCTV receives high praise on Check-a-Trade for our professional and friendly service, efficient installations, and excellent aftercare support.
Our customers share their appreciation for our responsiveness and the quality of our systems. Learn more on our Check-a-Trade profile, or read a section of reviews below.
Alarm System & External Cameras
“Simon was very responsive to my initial request. He provided a fully transparent quote very quickly and was available to answer my many questions. When we placed the order the date was fixed quickly and on the day Brandon was superb. The service cannot be faulted. We’ve had the system up for a few weeks now and couldn’t be happier. The systems are easy to work and give us great peace of mind. A fantastic service from start to finish. Thanks very much!” – (10/10)
Verified Reviewer, LS16
28th March 2025
CCTV Install
“Top service from Simon and the engineers at Zone CCTV. Simon conducted a survey and provided options to cover all budgets. I decided on a 3 IP camera advanced system with a 4TB NVR. With a few extras; network cable run to home office and POE switch. Great communication throughout. Engineers arrived on time, polite and professional and completed a brilliant job. Highly recommended.” – (10/10)
Verified Reviewer, WF11
22nd January 2025
CCTV Supplied & Fitted
“I recently had CCTV installed by Zone CCTV, and I couldn’t be happier with the service. From the initial consultation to the final setup, Simon and his team were professional, efficient, and highly knowledgeable. They took the time to understand our security needs and provided expert recommendations to ensure complete coverage. The engineers were not only skilled but also incredibly tidy, leaving no mess behind.” – (10/10)
Verified Reviewer, HD6
5th February 2025
CCTV Repair
“I have used Zone CCTV for a number of years now and have been delighted with the service. I have just had a service done by Brandon and he was excellent in every way possible. Fantastic customer service and brilliant communication. Nothing was too much trouble. I highly recommend this company.” – (10/10)
Verified Reviewer, LS16
20th May 2025
Install new house alarm & door locks
“Excellent service. Turned up on time, gave a very clear explanation of the different alarm options, and a fair price. They decommissioned my old alarm and installed a new one along with new door locks. Quick and tidy work. Would recommend.” – (10/10)
Verified Reviewer, LS7
4th January 2025
CCTV Installation
“Brilliant service throughout from Zone CCTV. Simon responded to all inquiries promptly and the cameras were installed quickly without mess or disruption (despite the pouring rain!). I would definitely use again for any home security needs.” – (10/10)
Verified Reviewer, LS16
8th January 2024
CCTV Installation
“The engineer was on time for the job. Explained everything clearly and courteously, walking me through the process. Explained clearly where best to install the cameras round the property. Very considerate in not walking around the house in their street shoes even without me asking! Overall, very happy with the way he and his assistant carried out their job.” – (10/10)
Verified Reviewer, WF2
8th October 2024
CCTV Repair
“Simon and his team were fabulous. Good communication, tidy and reliable. I’d had a poor experience with another company who installed the CCTV. Simon came out, identified the issue, and came back to sort it out. Thanks v much” – (10/10)
Verified Reviewer, LS21
23rd September 2024
Burglar alarm & CCTV
“Polite, friendly and considerate installation team provided a new burglar alarm and CCTV systems. Both easy to use, installation team very professional, patient and helpful, would definitely recommend them.” – (10/10)
Verified Reviewer, LS14
3rd September 2024
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Zone CCTV Facebook Reviews
Everything was effortless from start to finish
Simon did our quote and a week later his men fully installed 3 cameras to our property
Definitely recommend this company 👍🏻
Well done lads 😃
Neil installed our CCTV and did a fantastic job. Neil also showed us how to use the CCTV app on our devices.
Awesome picture quality and easy to use.
We would highly recommend Zone CCTV - great value and Simon and Neil were a pleasure to deal with.
Thanks
From the initial enquiry I received a call back within a few minutes to arrange a time for a site visit. The job was booked in quickly on a date that was suitable for me so I didn’t have to take time off work.
From start to finish I have been very impressed and happy with the service received, the aftercare has also been top notch.
The app is extremely easy to use and puts my mind at ease that my property is now covered 24 hours a day.
I have already recommended Zone to friends and family I just hope they make contact.
I would highly recommend.
I can’t comment on the quality of his work as I did not take up the quote in the end. However I would have trusted that he would have done an excellent job. I have since recommended him.
Thank you.
Excellent communication, Simon was very polite and professional.
Would recommend to friends and family.
I contacted a few CCTV companies in Leeds, some that were slow to respond and one that turned me away as they didn't like using Hik.
However start to finish Zone CCTV were spot on. Responded to me fast, turned up same day, quote sent over within hours, and installation with 5 days. Also helped steer me (correctly) away from the colorvu to the Acusense - something which in hindsight they couldnt have been more right about!!! Installation went smoothly and they did a truly fantastic job making it look good by hiding wires etc.
For anyone thinking of getting a proper cctv setup look no further than Zone.
