Genuine Client Testimonials

from Commercial & Residential Zone CCTV Customers

We pride ourselves on offering nothing but excellent customer service – from both a sales and advice perspective and being clean, tidy, courteous and efficient when installing new camera systems at your home or business.

A growing number of our customers have been referred to us via existing clients, further demonstrating the trust placed in us by a growing number of satisfied home and business users!

Read more verified, genuine reviews below, or click the links to see genuine reviews posted on 3rd party websites including Checkatrade, Google and Facebook!

Read Zone CCTV Checkatrade Reviews
Read Zone CCTV Google Reviews
Read Zone CCTV Facebook Reviews

Zone CCTV Google Reviews

CCTV and new locks fitted. Reasonable price. Reliable, informative and friendly service. I had many questions about the CCTV installation and Simon found time to answer them all.
Edit- I had an issue with the hard drive a few years on and contacted Simon for advice. He gave me a quick solution to get the issue sorted and all seems to be working again.
I recently had CCTV installed by Zone CCTV and couldn’t be happier with the whole experience. From start to finish, the service has been excellent.

A special mention goes to Simon, who has been an absolute star throughout. The installation itself was smooth and efficient—everything was set up within a couple of hours without any hassle. What’s really stood out, though, is the aftercare. Simon has been incredibly responsive, always quick to reply and proactive in troubleshooting any queries. His technical knowledge and clear explanations give you real confidence in the system.

It’s been a real pleasure dealing with Simon and the Zone CCTV team. I’d highly recommend them to anyone looking for reliable CCTV with outstanding support.
All easy and smooth from start to finish. Our first meeting with Simon was wonderful. He had fabulous knowledge and discussed options with us. He wasn’t pushy at all and we found the quote for a complete new alarm system and CCTV was fair and reasonable. We had been recommended by close friends who had just had installed the same thing and were delighted with the service and workmanship.

Brandon came to decommission our old system and install the new, talking it through with us so we could make decisions during the fit. A highly likeable and knowledgeable young man and a very tidy worker. It was a pleasure to have him in our home and complete the work. We are extremely satisfied with our new systems. Highly recommended. Thank you so much.
On a recommendation, we used Zone CCTV for some new cameras. We were visited and were advised of the most suitable places to put the cameras and we could see that these locations would give us the greater protection. They were fitted within days of inquiry by an excellent guy from the Company who couldn't have been more helpful and friendly if he'd tried! The camera results are so clear and effective and we are delighted with the finished job. Would certainly recommend Zone CCTV to anyone. We haven't added photos to this feedback as I'm afraid that our IT skills don't run to that!!!!
Fantastic service from start to finish. Slight set up issue, very quickly resolved. Set up team extremely efficient, worked around our very busy production areas. Highly recommend.
Response from the owner:Hi Mathew thank you for the review. Glad we got the issue resolved and pleased your happy with the system. Take care, Simon and the team at Zone CCTV & Burglar Alarms
Service was second to none! Helped me out with a few technical issues on existing CCTV and advised on some changes to be made to enhance recording. Simon was a pleasure to deal with. Will use him again when anything goes wrong. A great find for my list of good, reliable trades.
Response from the owner:Hi Jonathan, glad we managed to resolve your problem quickly with your Hikvision CCTV system. Any issues feel free to give us a call. Take care, Simon
After gathering quotes from several cctv/alarm companies and reading reviews online we settled on Zone CCTV & Burglar Alarms. We were impressed with Simon's initial survey and despite us having to change the installation date several times, nothing was too much trouble. We were guided through the installation by the engineer Brandon who also took us through set up on our phones and fobs. Since installation a few tweaks have been done, adjusting sensitivity and also help when we changed broadband supplier.
We are thoroughly satisfied with the overall supply and service and have already recommended them to friends.
Response from the owner:Hi Ian, thank you for the amazing review! Glad you are impressed with the new alarm and CCTV system. Take care, Simon & the team at Zone CCTV
Excellent customer service. Problem with the camera not connecting to the wifi. Prompt response by telephone and an engineer at my home the same day.
Response from the owner:Hi Andy, I'm glad we managed to sort out the problem quickly! Take care, Simon and the team at Zone CCTV & Burglar Alarms
Brandon came to do a software update on my system. He was polite professional and took time to explain the changes. I would have no issues in recommending Zone CCTV.
Response from the owner:Hi James, thank you for the great feedback. Take care, Simon and the team at Zone CCTV & Burglar Alarms
Every once in a while you find a contractor who not only does what you want, but goes the extra mile to get it done. Couldn't have been more helpful and professional, great people to deal with highly recommended.
Response from the owner:Hi Alistair, thank you for the great review. Looking forward to a night at the Glee club with the team! Take care, Simon @ Zone CCTV

Zone CCTV Check-a-Trade Reviews

Zone CCTV receives high praise on Check-a-Trade for our professional and friendly service, efficient installations, and excellent aftercare support.

Our customers share their appreciation for our responsiveness and the quality of our systems. Learn more on our Check-a-Trade profile, or read a section of reviews below.

Alarm System & External Cameras

“Simon was very responsive to my initial request. He provided a fully transparent quote very quickly and was available to answer my many questions. When we placed the order the date was fixed quickly and on the day Brandon was superb. The service cannot be faulted. We’ve had the system up for a few weeks now and couldn’t be happier. The systems are easy to work and give us great peace of mind. A fantastic service from start to finish. Thanks very much!” – (10/10)

Verified Reviewer, LS16
28th March 2025

CCTV Install

“Top service from Simon and the engineers at Zone CCTV. Simon conducted a survey and provided options to cover all budgets. I decided on a 3 IP camera advanced system with a 4TB NVR. With a few extras; network cable run to home office and POE switch. Great communication throughout. Engineers arrived on time, polite and professional and completed a brilliant job. Highly recommended.” – (10/10)

Verified Reviewer, WF11
22nd January 2025

CCTV Supplied & Fitted

“I recently had CCTV installed by Zone CCTV, and I couldn’t be happier with the service. From the initial consultation to the final setup, Simon and his team were professional, efficient, and highly knowledgeable. They took the time to understand our security needs and provided expert recommendations to ensure complete coverage. The engineers were not only skilled but also incredibly tidy, leaving no mess behind.” – (10/10)

Verified Reviewer, HD6
5th February 2025

CCTV Repair

“I have used Zone CCTV for a number of years now and have been delighted with the service. I have just had a service done by Brandon and he was excellent in every way possible. Fantastic customer service and brilliant communication. Nothing was too much trouble. I highly recommend this company.” – (10/10)

Verified Reviewer, LS16
20th May 2025

Install new house alarm & door locks

“Excellent service. Turned up on time, gave a very clear explanation of the different alarm options, and a fair price. They decommissioned my old alarm and installed a new one along with new door locks. Quick and tidy work. Would recommend.” – (10/10)

Verified Reviewer, LS7
4th January 2025

CCTV Installation

“Brilliant service throughout from Zone CCTV. Simon responded to all inquiries promptly and the cameras were installed quickly without mess or disruption (despite the pouring rain!). I would definitely use again for any home security needs.” – (10/10)

Verified Reviewer, LS16
8th January 2024

CCTV Installation

“The engineer was on time for the job. Explained everything clearly and courteously, walking me through the process. Explained clearly where best to install the cameras round the property. Very considerate in not walking around the house in their street shoes even without me asking! Overall, very happy with the way he and his assistant carried out their job.” – (10/10)

Verified Reviewer, WF2
8th October 2024

CCTV Repair

“Simon and his team were fabulous. Good communication, tidy and reliable. I’d had a poor experience with another company who installed the CCTV. Simon came out, identified the issue, and came back to sort it out. Thanks v much” – (10/10)

Verified Reviewer, LS21
23rd September 2024

Burglar alarm & CCTV

“Polite, friendly and considerate installation team provided a new burglar alarm and CCTV systems. Both easy to use, installation team very professional, patient and helpful, would definitely recommend them.” – (10/10)

Verified Reviewer, LS14
3rd September 2024

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Zone CCTV Facebook Reviews

5 ⭐️ service from Simon & his team
Everything was effortless from start to finish
Simon did our quote and a week later his men fully installed 3 cameras to our property
Definitely recommend this company 👍🏻
Well done lads 😃
Great service from Neil and Simon. Cameras look great and good quality images. Very reasonable priced!
Zone CCTV were straightforward and fuss free. We were given a choice of what colour CCTV cameras we would like.

Neil installed our CCTV and did a fantastic job. Neil also showed us how to use the CCTV app on our devices.

Awesome picture quality and easy to use.

We would highly recommend Zone CCTV - great value and Simon and Neil were a pleasure to deal with.

Thanks
I recently had CCTV installed at my house and I couldn’t be happier with the service.

From the initial enquiry I received a call back within a few minutes to arrange a time for a site visit. The job was booked in quickly on a date that was suitable for me so I didn’t have to take time off work.

From start to finish I have been very impressed and happy with the service received, the aftercare has also been top notch.

The app is extremely easy to use and puts my mind at ease that my property is now covered 24 hours a day.

I have already recommended Zone to friends and family I just hope they make contact.

I would highly recommend.
Fantastic service throughout. I was given a quote by Simon who was very professional and great on communication. The fitters John and Mark provided a great service, went above and beyond to make sure everything was perfect. I can highly recommend zone cctv. Very happy with work carried out.
Simon came to my house to quote for CCTV. He was knowledgable, helpful and extremely friendly. He put himself out to offer me advice in regards to the overall security of my house which he didn’t need to do.

I can’t comment on the quality of his work as I did not take up the quote in the end. However I would have trusted that he would have done an excellent job. I have since recommended him.

Thank you.
5 ⭐ Service

Excellent communication, Simon was very polite and professional.

Would recommend to friends and family.
Quick and professional installation of a really good product. Excellent after- care as well. Highly recommended.
Simon and his team were brilliant from the initial visit, quote through to installation (where they spoke to us in detail about where best to place equipment/set up/ how to use) even through to after care (helping when we changed home broadband and reconnecting the cameras. They were recommended to us and we have since recommended them to friends and family. Thank you for everything! Mrs Swain
I was looking for a HikVision setup and was set on getting a 4 camera colorVu installation.

I contacted a few CCTV companies in Leeds, some that were slow to respond and one that turned me away as they didn't like using Hik.

However start to finish Zone CCTV were spot on. Responded to me fast, turned up same day, quote sent over within hours, and installation with 5 days. Also helped steer me (correctly) away from the colorvu to the Acusense - something which in hindsight they couldnt have been more right about!!! Installation went smoothly and they did a truly fantastic job making it look good by hiding wires etc.

For anyone thinking of getting a proper cctv setup look no further than Zone.